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Templates

WhatsApp Template

Broadcast your message to WhatsApp groups...

Email Template

One of the traditional methods of communication...

SMS Template

SMS stands as one of the oldest texting technologies still in use today...

Multi-channel Template

Maintain a consistent and compelling brand presence across various communication channels...

Overview

Templates are a powerful asset in the hospitality industry when it comes to utilizing multiple messaging channels like WhatsApp, SMS, and email. These templates enable hotels and resorts to maintain consistency and efficiency in their guest communications. Whether it's confirming reservations, sending out event updates, or sharing promotional offers, having pre-designed templates ensures that messages across different channels remain on-brand and compliant with your establishment's messaging standards. This not only saves valuable time but also ensures a seamless and personalized guest experience, enhancing guest satisfaction and loyalty, whether they prefer to receive messages via WhatsApp, SMS, or email.

These are the following channels that are used:

  • WhatsApp: Send WhatsApp messages to your target audience (TA). You can select the template literals to ensure good communication with the customer.

  • Email: This is the traditional way of sending messages in the technological world. It is still the most effective way of reaching your target audience. In emails, too, you can add template literals that give the message a personal touch.

  • SMS: SMS is the messaging system used by all mobile phones to communicate. So, it will be very powerful in delivering notifications to your target audience. The SMS feature also has template literals that can be used to enhance the customer experience.