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Prompt Response

Prompt response plays a vital role in creating MEVA workflow. This node is used to generate appropriate responses to the user and engage the user in the conversation. These responses aim to guide users through the conversation, clarify queries, or prompt them for further information.

The Prompt-Response node contains,

  1. Pass through: The "Pass through" toggle in a prompt response allows the system to either process and modify the input or pass it directly to the next node without alteration. When enabled, the toggle ensures that the user's original input is forwarded as-is to subsequent nodes, preserving the exact wording and context. This feature is particularly useful for maintaining the integrity of specific data or commands that should not be altered by intermediate processing.

  2. Prompt: Instruct MEVA on how to respond to the user and also get further information.

For example: A user is tracking the status of his order but has not provided the order_id, then instruct MEVA as,

                 "If the user asks about their order status but does not provide an
                  order_id, prompt them politely to provide the necessary information.
                  Ensure the tone remains friendly and helpful."