Choice node

The Choice Node is a pivotal element that enhances interactive conversations by presenting users with predefined options or paths to choose from. This node simplifies decision-making processes by offering clear and structured choices, guiding users through a conversation flow tailored to their specific needs or inquiries.

By leveraging Choice Nodes, MEVA can effectively narrow down user intents, provide relevant information, and facilitate more efficient and directed interactions. This not only improves the user experience by making the conversation more intuitive and manageable but also ensures that the system can handle complex queries with greater precision and effectiveness.

Choice node acts as an “if-else” in programming language. The choice node detects the condition passed to it. If the condition is true, the “Yes” node is triggered, if it is false, “No” node gets triggered.

Choice node contains,

Prompt: Instruct the MEVA on how to check the condition.

For example: If a user provides the order_id for his order, add a choice node to check the condition.

“{{output.uid.order_id=true}}” where order_id is the entity.