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WhatsApp Template

WhatsApp templates are powerful tools that enable businesses to create personalized and engaging conversations with their customers on this widely-used messaging platform. Whether you're sending transactional updates, appointment reminders, or promotional offers, WhatsApp templates ensure consistency and compliance with WhatsApp's messaging policies. By utilizing these templates, businesses can enhance customer interactions, foster loyalty, and deliver timely and relevant information in a way that resonates with the modern, mobile-savvy audience.

How To Create WhatsApp Template

  1. Go to Plan -> Templates.

  2. Click on the "+New" Button.

  3. Enter a relevant Title to the template(follow the title naming rules mentioned below the textbox).

  4. The default channel that is shown is WhatsApp, so you don't have to select it.

  5. In every template that you may choose, there is a special WYSIWYG composer. You view your message as you type it.

  6. The composer has text limitations up to 700 characters.

  7. To create a more personalized message, add template literals to your message. The template literals you add will be replaced with the values you add to the message before it is sent to the channels.

  8. You can add an image by clicking "Upload your template attachment" or simply drag and drop the image into the composer.

Once you've finished composing your message, click on "Save".

You can also modify/delete the template after it is created. Ephanti makes modifying and deleting templates very easy to manage.