Templates
WhatsApp templates are powerful tools that enable businesses to create personalized and engaging conversations with their customers...
Email templates are a game-changer when it comes to streamlining your email communication...
SMS templates offer businesses a convenient way to streamline communication and engage with customers effectively...
Multi-channel templates are a powerful asset for businesses aiming to broaden their engagement horizons...
Overview
Templates are the unsung heroes of any successful customer engagement strategy. They are invaluable tools that streamline communication and enhance efficiency. These pre-designed structures serve as ready-made frameworks for various types of interactions, ensuring consistency and precision. Templates serve as the building blocks for your communications, offering pre-designed layouts, messaging structures, and visual styles. Whether you're crafting compelling email campaigns, or informative newsletters, our templates provide a foundation that streamlines the creative process.
With our user-friendly template editor, customization is very easy. You can easily tailor templates to align with your brand identity and specific campaign objectives. Templates are versatile tools that adapt to your needs. They enable you to maintain a polished and professional appearance across all customer touchpoints. Overall Ephanti CES platform ensures that you are able to create templates easily even if you don't have any knowledge of CES platforms.
The various template channels that are provided by Ephanti are,
- WhatsApp: Send text messages with or without images via WhatsApp to your target audience (TA). You can choose appropriate template literals to ensure effective communication with your customers.
- E-mail: This is the traditional way of sending messages in the technological world. It is still the most effective way of reaching your target audience. In emails, too, you can add template literals that give the message a personal touch.
- SMS: SMS is the messaging system used by all mobile phones to communicate. So, it will be very powerful in delivering notifications to your target audience. The SMS feature also has template literals that can be used to enhance the customer experience.