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Context-Variables

Context variables are pieces of information that are used to keep track of during a conversation. They remember details like what the user said earlier, session information, and temporary responses.

By using context variables, MEVA can give better answers, remember user preferences making the interaction more helpful and personalized.The output of each step, obtained through context variables, serves as input for subsequent nodes in the conversation flow. Context-variables are used under "{{}}". Common context variables include user details that may be captured using entities, session data, user inputs, and conversation history.

Here's a list of commonly used context-variables,

  1. {{output.uid.entity_name}}

  2. {{output.uid.similarity}}

  3. {{output.uid.has_flow}}

  4. {{input.incoming_message.profanity_score}}

  5. {{input.contact.is_guest}}

  6. {{input.contact.full_name}}

  7. {{input.contact.messenger_id}}

  8. {{input.contact.phone_number}}

  9. {{input.incoming_channel.channel_type}}

  10. {{input.current_user.token}}

  11. {{input.message_history}}